Legal & Trust Center

Pagu is a community platform designed to help FLINTA* people (women, lesbians, intersex, non-binary, trans, and agender people) build meaningful local connections through events, trusted spaces, and community participation.

By using Pagu, you agree to the policies below.

We collect only the information necessary to provide and improve Pagu.

Information we may collect includes:

• Name
• Email address
• Phone number
• Profile information
• City and location preferences
• Event participation
• Messages and interactions within the platform
• Technical and usage data

We use this information to:

• Create and manage your account
• Facilitate community connections
• Improve safety and moderation
• Provide platform functionality
• Communicate important updates

We do not sell personal data.

We may share information with service providers necessary to operate the platform, comply with legal obligations, or investigate safety concerns.

Users may request access, correction, or deletion of their personal information by contacting Pagu.

Pagu is built around safety, consent, and community care.

To support a safer experience, we provide:

• Profile review and approval processes
• Community reporting tools
• User blocking functionality
• Event moderation tools
• Safe Space verification programs
• Community guidelines enforcement

Users are encouraged to report behavior that makes them feel unsafe or violates our guidelines.

By using Pagu, you agree to:

• Provide accurate account information
• Respect community guidelines
• Use the platform lawfully
• Respect the privacy and consent of others

You may not:

• Harass, threaten, or discriminate against others
• Create fake accounts
• Share harmful, illegal, or abusive content
• Misuse community features
• Attempt to bypass moderation or safety systems

Pagu reserves the right to suspend or remove accounts, events, content, or access to the platform when these terms or community guidelines are violated.

Pagu is not responsible for the conduct of individual users during online or offline interactions.

Pagu exists to foster meaningful and respectful community connections.

We expect all members to:

• Treat others with respect
• Practice consent in all interactions
• Support an inclusive environment
• Respect boundaries
• Communicate honestly and respectfully

The following behavior is not allowed:

• Harassment
• Hate speech
• Discrimination
• Bullying
• Stalking
• Non-consensual contact
• Threats or intimidation
• Sharing private information without permission
• Sexual misconduct

Repeated or severe violations may result in permanent removal from the platform.

Pagu is intended only for individuals who are at least 18 years old.

We do not permit:

• Child sexual abuse material (CSAM)
• Sexual exploitation of minors
• Grooming behavior
• Any content involving minors in sexual contexts

Any such content or behavior will be removed immediately and may be reported to relevant authorities.

Accounts involved in these activities will be permanently banned.

You may:

• Update your profile information
• Modify visibility settings
• Become visible or invisible in community discovery features
• Request account deletion
• Request access to your personal data

To exercise privacy rights, contact Pagu through the contact information provided on the platform.

Pagu uses cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Improve performance
• Understand platform usage
• Enhance security

Users may control cookies through their browser settings.

Some platform functionality may not work correctly if cookies are disabled.

If you experience or witness behavior that violates our policies, please use the reporting tools available on the platform or contact the Pagu team.

We review reports carefully and take appropriate action to protect the community.

Businesses and venues displaying the Pagu Safe Space badge have completed Pagu's Safe Space training process.

Certification indicates that the venue has committed to:

• Inclusion
• Respect
• Community safety
• Anti-discrimination practices

Certification may be renewed, suspended, or revoked based on community feedback, policy compliance, and participation in the program.

Pagu's mission is to strengthen local community, belonging, and connection for FLINTA* people.

We believe that trusted spaces, meaningful experiences, and respectful relationships create stronger communities for everyone.